Terms and Conditions
Terms and Conditions
Welcome to Al Saad Company’s website (alsaadeg.com). By accessing or using our site, you agree to comply with and be bound by the following terms and conditions.
1. Product Information:
We strive to ensure that all product descriptions and specifications are accurate. However, in rare cases, information may be incomplete or contain errors. Please verify all product details with our customer service team before purchasing.
2. Payment Methods:
We accept payments via Cash on Delivery, Vodafone Cash, Al-Saad Company’s bank account, and Instapay. A 1% withdrawal fee applies for Vodafone Cash payments upon delivery.
3. Shipping and Delivery:
After confirming your order, we will send you a video and photos of the product’s condition before packaging. Orders are shipped under a full responsibility policy; please record a video while unboxing the shipment to document the item’s condition.
4. Refunds and Exchanges:
In the event of a discrepancy between the advertised and received product, or if the item is defective, you may return it for a full refund or exchange. Please refer to our Refund and Exchange Policy for detailed instructions.
5. Limitation of Liability:
Al Saad Company will not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
6. Governing Law:
These Terms and Conditions shall be governed by the laws of Egypt. Any disputes will be resolved in accordance with Egyptian law